The Trusted Advisor

The Trusted Advisor Bestselling author David Maister teams up with Charles H Green and Robert M Galford to bring us the essential tool for all consultants negotiators and advisors In today s fast paced networked econom

  • Title: The Trusted Advisor
  • Author: David H. Maister Charles H. Green Robert M. Galford
  • ISBN: 9780743212342
  • Page: 212
  • Format: Paperback
  • Bestselling author David Maister teams up with Charles H Green and Robert M Galford to bring us the essential tool for all consultants, negotiators, and advisors.In today s fast paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge But technical mastery of one s discipline is not enough, assert worlBestselling author David Maister teams up with Charles H Green and Robert M Galford to bring us the essential tool for all consultants, negotiators, and advisors.In today s fast paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge But technical mastery of one s discipline is not enough, assert world renowned professional advisors David H Maister, Charles H Green, and Robert M Galford The key to professional success, they argue, is the ability to earn the trust and confidence of clients To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples successes and mistakes, their own and others to great effect The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.

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      Posted by:David H. Maister Charles H. Green Robert M. Galford
      Published :2019-06-22T20:51:34+00:00

    2 thoughts on “The Trusted Advisor

    1. David H. Maister Charles H. Green Robert M. Galford says:

      David H. Maister Charles H. Green Robert M. Galford Is a well-known author, some of his books are a fascination for readers like in the The Trusted Advisor book, this is one of the most wanted David H. Maister Charles H. Green Robert M. Galford author readers around the world.

    2. This should be required reading for consultants and advisors. It explains that getting hired and rehired is about earning trust, and walks through many ways to build trust. There are plenty of real-world examples from the authors, three experienced consultants.It’s logically organized, and I like how often lists are used. I read this because I spend a lot of time interacting with clients in running my web design agency, OptimWise.My favorite points• Act as if you're advising your parents, no [...]

    3. This book was important to me for one reason. It's summed up in this one quote, "The right to solve problems is earned by informed listening, which in turn is driven by curiosity."It emphasized that trust, relationships and friendship require earning it. People don't want you to solve their problems unless they give you the right to solve them. That principle pretty much guides the rest of the chapters. The book addresses many different topics that I've run into with clients and supplied me with [...]

    4. I've been a devotee of "guru to the gurus" David Maister for more than a decade. And when he wrote about the finer points of advice-giving, it became required reading for my staff. Today -- years after its first publication -- this remains a "go to" book for anyone in the advice-giving business. Remember when management consulting firms were actually hiring people? In those distant days, the New York Times reported a trend of recruiting new consultants not from leading business schools - but fro [...]

    5. The Trusted Advisor by David H. Maister outlines the attributes necessary in order to be a successful and trustworthy advisor to the clients. In the novel, Maiser constructs orderly lists of characteristics that are required in maintaining a strong reputation and relationship. Throughout these lists, Maister discusses tactics such as gaining trust, giving advice, building relationships, ensuring a good experience, and more. The author outlined ways in which advisors are able to accomplish these [...]

    6. As a management consultant, this book had some great takeaways for me. It is vital to be seen as a partner and an advisor, rather than only as a subject matter expert, in a client situation. That's the easiest and most sustainable way to build a lasting relationship with a client.While following the advice in this book may not lead to your client putting your phone on speed dial, it'll get you close :)

    7. Very helpful. The book helps me understand the reasons behind why clients behave the way they behave. By understanding all the rationals behind their actions, it helps me better on how to approach certains aspects and different characteristics. I would recommend any who work as consultants / advisors to various clients read this. It's pretty enlightening.

    8. Overview:This book is good for those aspiring for a career in the services industry, particularly, consulting. This book primarily talks about the importance of creating a relationship with clients and how this helps drive repeat sales and cross-selling. A little disclaimer before I highlight the pros and cons of this book: I read this book to do a book review for an elective in my B-School and owing to time constraints, I ended up speed-reading the book. My opinions stated below are based on th [...]

    9. It's been a long time since I've read anything in the "self-help" genre, but this book provided a few strong nuggets that I found very relevant for working with businesses. I would strongly recommend this book to anyone likely to provide expert advice to companies for a living - but believe that the advice transcended that relationship and also provided a broad context for understanding trust in any kind of professional relationship.

    10. This was required reading for my grad school course in Consulting. It’s packed with practical, yet insightful advice on building solid, trusting relationships with clients of any temperament. I was skeptical of some of the advice because as a black woman I am aware that I can not employ the same tactics as white men in most professional situations and get the same outcome, but I still enjoyed reading it. I plan to proceed with caution when applying these lessons to my own career.

    11. Some good advice on how to earn and keep your client's trust. None of this was groundbreaking listen, do what you say you will, be more interested in them and how to solve their problems than you are in making money etc.Still a good read, and a good reminder to all professionals that your technical work is only part of your total competency.

    12. I wish I had read this book five years agoThis book is pure gold if you work in any type of Professional Services type of job. The wisdom shared here is priceless and I foresee having to read the book several more times just to get it all in.

    13. A very worthwhile book explaining how surprisingly personal good business relationships actually are. I'd recommend it to any professional. An easy read, but could be better organized. I would love to see a revised edition after a good editor has worked her magic on it.

    14. “On giving away ideas: The truth is, expertise is like love; not only is it unlimited, you can destroy it only by not giving it away. Love for a child is not cut in half with the birth of a second child. And expertise is not to be confused with what can be scanned into a database.”

    15. I've never been a fan of more traditional business how-to books - and this one feels like that. No thank you.

    16. Very well organized and direct to the point. Very good insights about consulting and building trust.

    17. Really should be required reading for consultants (the only of the advisory professions I have any firsthand knowledge of). Makes a compelling argument for moving beyond technical expertise and subject matter mastery into relationship building and true "advisory" relationships. The authors understand the mindset of someone who has grown up professionally in professional services and know all of their insecurities, fears, and anticipate their knee-jerk reactions. All of that makes it much more po [...]

    18. As always, “the answer is a better question.” Read for a consulting module of a Foresight graduate seminar. All service professions are advisory roles (librarians and futurists included), and “the trusted advisor, to be effective must ask questions.”

    19. This is a bit of a classic work in the world of consulting/advising, so I feel a bit bad saying that I found most of the contents painfully obvious and a little boring. Perhaps if there had been more real-life examples of the authors' ideas and interesting anecdotes, it would have been more interesting. It felt like "Social Skills 101" for the possibly slightly Aspergers consultant (based on my experience, I'm thinking a very science-y and possibly slightly socially awkward environmental consult [...]

    20. Het verdienen van vertrouwen, effectief adviseren en relaties opbouwen wordt tot de basisvaardigheden van de 'vertrouwde adviseur' gerekend. Centraal in het boek staat de wijze waarop je als adviseur het vertrouwen van een klant kunt verkrijgen en vooral behouden. Hiervoor wordt een vertrouwensformule gegeven, namelijk:Vertrouwen = Geloofwaardigheid + Betrouwbaarheid + Intimiteit / EgocentriciteitHierbij staat geloofwaardigheid voor woorden, betrouwbaarheid voor acties, intimiteit voor emoties e [...]

    21. The theme of this book 'is that the key to professional success is not just technical mastery of one's discipline but also the ability to work with clients in such a way as to earn their trust and gain their confidence.' To be a trusted advisor you have to care about your clients. Otherwise you are merely a vendor.The authors liberally provide practical examples of behaviours that can help to build trust and confidence. And in equal measure they remind readers of things we intuitively know. Bui [...]

    22. A thoughtful read on the importance of developing long term business relationships. Useful insights and activities to incorporate in your professional services.

    23. I'm in management consulting now for my career and I LOVE it! It's so much fun to collaborate with clients and help them solve their problems. In the field of consulting, becoming a "Trusted Advisor" is critical. It's important to develop trust in business and personal relationships. This book was very inspirational for me, which I gained many insights about trust. I have much to do to be able to be considered a trusted advisor in all my relationships, both business and personal, but I gained a [...]

    24. This book was the "textbook" for my consulting elective class at RSM. The idea is that the best way to interact with someone else who you are trying to help is to utilize the principles in the book. For my part, I'd say the principles in the book can/should be applied to nearly every relationship. I really enjoyed the content and appreciated that the author provided all his "lists" of important points as actual lists - saves me the trouble of writing a book review for myself so I can remember wh [...]

    25. I really enjoyed this book; it helped me be more comfortable with my preference for how I relate with clients and dispelled for me the concept of the ideal consultant being robotic, aloof and "all business".The book explains what a trusted advisor is, why you should aspire to be one and why you won't always attain that relationship with all clients. The authors then break it down into the four main facets of "trust" and how to establish and demonstrate your credibility, reliability and intimacy, [...]

    26. Seemed I had registered the wrong one, so I re-post this to the proper one.Here's my review:Very useful book, if you use it.There are so many books out there that help you improve yourself by listening out, not being pushy, asking appropriate questions etc. I've read these types of books a lot so far, still I liked this one.It's written for those who work in professions that advise people, esp. like consultants, and I'd say what is written here can be applicable to the generic interaction betwee [...]

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